People-Centred Consultancy for
Ethical Recruitment, Workforce Transformation & Leadership Support
Helping organisations recruit well, retain talent and navigate change with integrity
in a rapidly evolving world
People-Centred Consultancy for Ethical Recruitment, Workforce Transformation & Leadership Support
Helping organisations recruit well, retain talent and navigate change with integrity in a rapidly evolving world
The Challenge
Organisations today are navigating AI and facing increasing pressure with automation, workforce shortages, restructures and rising complexity. Shaping Strategy supports leaders to remain connected to their values, make better people decisions, grounded in insight, fairness and long-term sustainability.
We specialise in:
Ethical and inclusive recruitment
Workforce restructuring and retention
Leadership and capability building
Career and transition coaching
Our work combines strategic thinking with deep understanding of people and systems.
What we offer:
Ethical Recruitment
& Selection Support
Recruiting well matters more than ever, and cannot be left to algorithms alone.
We support organisations to:
Design inclusive & fair recruitment processes
Assess candidates beyond the CV
Identify potential, not just polish
Reduce bias in shortlisting and interviews
Outcome: stronger hires, better fit, lower turnover
Retention & Workforce
Restructure Advisory
Restructures are increasingly common, but often poorly handled.
We help organisations:
Redesign teams while retaining key talent
Navigate change with transparency and care
Maintain morale and trust during transition
Align structure with purpose and delivery
Outcome: resilient teams and preserved organisational knowledge
Capability-Building Workshops
Bespoke workshops that are tailored to your organisation
This includes:
Ethical recruitment in an AI influenced world
Inclusive hiring and decision-making
Strategic workforce planning
Leading people through change
Outcome: confident leaders and capable teams.
Leadership & Career Coaching
We provide coaching for individuals navigating complexity, transition or growth
We particularly focus on women working in the
following sectors:
Health
Public Service
Voluntary Sector
Outcome: clarity, confidence and sustainable career progression.
Why Shaping Strategy?
Over two decades of leadership across NHS, VCS and local government
Deep understanding of complex systems and public accountability
Human-centred, ethical and practical approach
Trusted insight grounded in lived and professional experience
In a changing world, people are not the problem to be solved, they are the solution to be supported.
Career and Leadership Coaching
I support women working in health, public service and the voluntary sector who are:
Navigating career transitions
Experiencing change or uncertainty
Stepping into leadership
Reconnecting with purpose and confidence
Our coaching blends strategy, reflection and practical action, grounded in real world systems, not abstract theory.
Packages
Recruit Well
Ideal for:
Organisations hiring in volume or under pressure
This includes:
Shortlisting and CV insight support
Interview design and panel guidance
Bias-aware recruitment practices
Optional candidate assessment feedback
Retain & Reshape
Ideal for:
Teams undergoing restructure or change
This includes:
Workforce and role review
Retention risk analysis
Restructure Advisory
Leadership support through transition
Build Capability and Capacity
Ideal for:
Organisations investing in long-term people practice
This includes:
Bespoke workshops
Leadership development sessions
Recruitment and workforce training
Ongoing advisory support
Investment
Engagements are offered on a project, day-rate or retainer basis, depending on organisational need. All work is scoped collaboratively to ensure clarity, value and impact.
For Coaching:
Coaching packages are available for individuals and organisations and are tailored to career stage, goals and context.
We support organisations to:
Ethical Recruitment & Selection Support
Recruiting well matters more than ever, and cannot be left to algorithms alone. We support organisations to: • Design inclusive and fair recruitment processes • Assess candidates beyond the CV • Identify potential, not just polish • Reduce bias in shortlisting and interviews
Identify gaps and needs
Our expert understanding of capacity building and organisation development enables us to ask the right questions and develop the necessary strategies to fill the recognised gap.
Review, plan, revise and action
Supporting organisational change processes to foster collaboration and efficiency.
Assess current capacity
& define desired capacity
Designing and implementing capacity development programmes for sustainable impact.
Identify gaps and needs
Our expert understanding of capacity building and organisation development enables us to ask the right questions and develop the necessary strategies to fill the recognised gap.
Review, plan, revise and action
Supporting organisational change processes to foster collaboration and efficiency.
Support best practice monitoring & evaluation
We recognise most organisations produce excellent work. However, showcasing this work using a consistent evidence led approach can be challenging because the organisations focus may be concentrated on delivery of the activities to support the aims and vision. We recognise the importance of capturing the right data.
We will support you to find the right balance to meet your organisational needs to ensure the evidence and history map of your work is attractive to partners/ funders.
Workshop and training function
Focused work on building and delivering a workshop package that is specific to your organisational needs.
We use a collaborative approach to ensure that the focused areas and the training provided are aligned to the organisational needs.
Problem solving and achieving objectives
We have substantial experience in supporting, leading, building, and creating needs-based projects. We are experts in retaining employees and building a strong workforce. Supporting the full spectrum of the process from recruitment through to role embedding.
Experienced in writing bids, grant making, grant distribution and budget management in the Voluntary and Community Sector, NHS and Statuary service in London. We have the expert knowledge to achieve your objectives.
"Joining Concia's team was one of the best turns my career took at the beginning of 2020"
“Being part of a new service that she successfully created from scratch, I was given the tools, trust, and empowerment necessary for me to blossom, learning new skills and increasing my confidence enough to eventually become a manager myself under Concia’s leadership.
Concia was a mentor who I learned a lot from. This includes, how to manage a team focussing on staff wellbeing, leading to happy and enthusiastic staff members who want to turn up and deliver an excellent service, making timely strategic decisions to build a sustainable organisation.
Concia’s ethics, commitment to do things right, and integrity are undeniable qualities that make her a great leader, her humility and empathy an amazing teacher”
Delphine Bernede
Senior Social Prescriber, One Westminster
Clients and Skills Utilisation Platforms
About Concia
With over 20 years’ experience across the voluntary sector, NHS and local government, she supports ethical recruitment, workforce change and leadership development while championing inclusion, wellbeing and human centred practice.
If you would like to find out more about my children’s book series and other things that I do, please visit my other website which explains in more detail.